These terms and conditions apply to all bookings and use of The Recovery Dock sauna and cold plunge facilities. By booking a session you agree to the terms below.
Bookings and payment
Sessions at events are pre-booked through our booking partner and are subject to availability. Full payment is taken at the time of booking. Please arrive at least ten minutes before your session start time — late arrivals may result in a shortened session.
Cancellations and refunds
You may cancel or rearrange your session up to 48 hours before your booked time for a full refund. If an event is cancelled by the organiser or by us due to weather or safety concerns, we will offer you a full refund or a transfer to another event.
Health and participation
Sauna and cold water exposure are not suitable for everyone. You must be 18 or over (or accompanied by a responsible adult), and you should not use the facilities if you are pregnant, have a heart condition, low or high blood pressure, or any other condition affected by heat or cold, without first seeking medical advice. Please read our Sauna Safety guidance before your session.
Liability
You use the sauna and cold plunge at your own risk. Nothing in these terms limits our liability for death or personal injury caused by our negligence. We are not responsible for loss or damage to personal belongings brought to an event.